Education & Care Regulatory Unit

In Western Australia, The Department of Local Government and Communities administers the legislation through the Education and Care Regulatory Unit: ‘Education and Care Services National Law (WA) Act’ and ‘Education and Care Services National Regulations’.

The Regulatory Unit is divided into teams according to functional areas comprising of Authorised Senior Officers and Assessment Officers.

The Regulatory Unit:

  • Assesses applications for Provider Approvals, Service Approvals and approvals for Certified Supervisors
  • Assess Education and Care Services against the National Quality Standard
  • Supports and promotes Continuous Quality Improvements in Education and Care Services
  • Investigates incidents and complaints
  • Monitors and enforces compliance


The Education and Care Regulatory Unit

Ground Floor - 111 Wellington Street, East Perth
Fax: (08) 6552 1555
Phone: (08) 6551 8333   or  
free call 1800 199 383

ACECQA QA7 Leadership and service management: Standard 7.1 Governance support the operation of a quality service.
Educational and Care Services National Regulations 2012 Regulation 173 – Prescribed information to be displayed.

The current Service approval and Provider approval certificates are displayed in the reception area.


Quality Improvement System  

Chuckles Childcare has a self-assessment process which involves the development of a Quality Improvement Plan (QIP). This live document is completed in consultation with management, families, educators, children and community members. The QIP assists our centre in self-assessing its performance and environment which will aid us in delivering quality education and care and to plan future improvements. The document is available to all families upon request.